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The Motion Show

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Terms of service

The Motion Show Last updated: 2 September 2026 Effective date: 2 September 2026

These Terms of Service ("Terms") govern your access to the website themotionshow.com (the "Site") and the AI-powered creative services (the "Services") provided by 32.862.107 Moises Cerqueira Santana Filho (CNPJ 32.862.107/0001-35), operating as The Motion Show ("The Motion Show", "we", "us", or "our"). By using the Site, contacting us, or engaging us for Services, you ("you", "Client") agree to these Terms. If you do not agree, do not use the Site or the Services. Please read these Terms together with our Privacy policy and Cookie notice.

If a signed proposal, statement of work, or order form ("Order") conflicts with these Terms, the Order controls for that engagement.

1. The Services

The Motion Show is an AI-powered creative agency. The Services may include video and motion, social ads, imagery, landing pages, social posts, copy, and related deliverables (each a "Deliverable"), together with running or advising on advertising and search work. We produce the work using AI systems under our own direction, guided by the brand profile we set up with you, and we direct and review it before it is delivered. You approve the plan before production starts.

Deliverables are produced with AI systems, and automated quality checks run on every piece. The specific scope, fees, timeline, and number of revisions for any engagement are set out in the applicable Order or written agreement. Anything not expressly included is out of scope.

We do not sell access to the Site or to our production tools. Where you are given access to a workspace, it is provided as part of an engagement and for the term of that engagement.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract. If you act on behalf of a company, you confirm you are authorised to bind it.

3. Quotes, orders, and scope

Quotes are valid for the period stated, or 30 days if none is stated. An engagement begins when you accept an Order in writing (including by email) and, where required, pay the agreed deposit. Changes to scope after work begins may require a new quote and may affect the timeline and fees.

4. Fees and payment

  • Fees, deposits, and the payment schedule are stated in the Order.
  • Unless stated otherwise, a deposit is due before work begins and the balance is due before final files are delivered.
  • Invoices are payable within the period stated on the invoice. Late payments may incur interest and may pause work.
  • Fees are exclusive of taxes unless stated. You are responsible for applicable taxes other than taxes on our income.
  • Third-party costs (for example licensed music, stock footage, fonts, or plugins) are your responsibility unless included in the Order.

4A. Subscription plans (closed to new subscriptions)

We no longer offer subscription plans. Until 2 September 2026 some Services were offered as monthly subscription plans purchased through the Site. They are withdrawn. The Site does not sell plans, credits, or credit top-ups, and no plan, price, or credit allowance is offered for purchase through it. All Services are now engaged under an Order as described in Sections 3 and 4.

Where a subscription began before 2 September 2026 and is still running, it continues on the terms it was purchased under until it ends, and this Section 4A controls for it where those terms conflict with Sections 3, 4, or 10:

  • Cancellation. You may cancel at any time from your account or by emailing us. Cancellation stops the next renewal and takes effect at the end of the current paid cycle; you keep access until then. We do not pro-rate or refund the current cycle except as stated below or as required by law.
  • Recurring billing while a subscription runs. A running plan is billed in advance on its existing monthly cycle to the payment method you provided, plus applicable taxes, until you cancel. We will notify you in advance of any price change, and a change takes effect on your next renewal.
  • Failed payments. If a charge fails we may retry it and may pause or suspend the plan until payment succeeds.
  • Credits already granted. Credits granted under a running plan remain usable on the terms they were granted under until they expire. We do not sell further credits.
  • 14-day satisfaction guarantee. If you told us within 14 days of your first paid charge on a new subscription that you were not satisfied, we will refund that first month's plan fee. The guarantee applied once per customer, to the first paid month only, and did not cover one-off add-ons, custom work already delivered, or third-party costs.

For clarity, the non-refundable deposit rule in Section 10 applies to custom, Order-based engagements, not to subscription fees on a subscription still running, which are governed by this Section 4A.

5. Your responsibilities and materials

You agree to provide, in a timely way, the briefs, content, brand assets, approvals, and feedback we need. Delays in providing these may delay delivery and are not our responsibility.

You represent and warrant that any material you give us (including footage, logos, music, images, text, and trademarks) is either owned by you or properly licensed, and that our use of it for the Services will not infringe any third party's intellectual property, privacy, publicity, or other rights. You are solely responsible for the legality of the material you supply.

6. Revisions and acceptance

The Order states how many rounds of revisions are included. Additional revisions may be charged at our then-current rates. A Deliverable is deemed accepted when you approve it, or if you do not provide written feedback within 7 days of delivery.

7. Intellectual property

  • Before full payment: all rights in the Deliverables remain ours.
  • After full payment: we assign to you the rights in the final Deliverables agreed in the Order, for the use described in the Order. If the Order is silent, you receive a worldwide, non-exclusive licence to use the final Deliverables for your own business and content.
  • What we keep: we retain ownership of our pre-existing materials, tools, project files, source files, templates, know-how, and techniques. Editable source or project files are not included unless the Order says so and any agreed fee is paid.
  • Third-party assets: licensed assets (music, stock, fonts) remain subject to their own licences, which may limit how you use the Deliverables. You are responsible for complying with those licences.

8. Portfolio and promotion

Unless you ask us in writing not to, you grant us the right to display the Deliverables and describe the work in our portfolio, website, social media, and marketing, and to identify you as a client. We will respect any reasonable confidentiality request made before the work starts.

9. Confidentiality

Each party agrees to keep the other's non-public business information confidential and to use it only for the engagement. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

10. Cancellation and refunds

  • You may cancel an engagement in writing at any time. Deposits are non-refundable, and you remain responsible for work performed and costs committed up to the cancellation date.
  • We may cancel and refund the unearned portion of fees if we cannot deliver for reasons within our control.
  • We may suspend or end an engagement if you breach these Terms, fail to pay, or fail to provide needed materials.

11. Disclaimers

THE SITE, THE SERVICES, AND THE DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We are a creative service. We do not guarantee any specific business result, including views, subscribers, engagement, revenue, conversions, ranking, or growth. Creative outcomes are subjective and any examples or past results are not a promise of future results.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, FOR ANY CAUSE, WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC ENGAGEMENT GIVING RISE TO THE CLAIM IN THE 3 MONTHS BEFORE THE EVENT.

Nothing in these Terms excludes liability that cannot be excluded by law.

13. Indemnification

You agree to defend, indemnify, and hold us harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising from: (a) material you supply to us; (b) your use of the Deliverables; (c) your breach of these Terms; or (d) your violation of any law or third-party right.

14. Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including illness, internet or power failures, supplier failures, strikes, government action, or natural events.

15. Acceptable use of the Site

You agree not to misuse the Site, including by attempting to gain unauthorised access, interfering with its operation, scraping it, infringing our intellectual property, or using it for any unlawful purpose. All content on the Site is owned by us or our licensors and may not be copied or reused without permission.

16. No professional advice

Content on the Site is for general information only and is not legal, financial, or professional advice.

17. Term and termination

These Terms apply while you use the Site or the Services. We may suspend or end your access to the Site at any time. Sections that by their nature should survive (including Sections 7, 9, 11, 12, 13, and 18) survive termination.

18. Governing law and disputes

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of Salvador, State of Bahia, Brazil, will have jurisdiction, except that where mandatory consumer or data protection law gives you the right to bring a claim in your home jurisdiction, that right is preserved. The parties will try to resolve disputes amicably before starting proceedings.

19. Changes to these Terms

We may update these Terms from time to time. The updated version takes effect when posted, with a new date. Your continued use of the Site or Services after changes means you accept them. Changes do not apply retroactively to an engagement already under a signed Order.

20. General

  • Entire agreement: these Terms and any Order are the entire agreement between us on this subject.
  • Severability: if any provision is unenforceable, the rest remains in effect.
  • No waiver: not enforcing a right is not a waiver of it.
  • Assignment: you may not assign these Terms without our consent. We may assign them in connection with a business transfer.
  • Independent contractor: we provide Services as an independent contractor, not as your employee, partner, or agent.

21. Contact

Questions about these Terms: hello@themotionshow.com, 32.862.107 Moises Cerqueira Santana Filho (The Motion Show), Avenida Sete de Setembro, 1448, Centro, Salvador, BA, CEP 40020-465, Brazil.

Questions about this policy? Email hello@themotionshow.com.